HRM 111 - Introduction to the Hospitality Industry

3 credit hours - 45 hours of lecture.
A survey course that reviews the scope of the hospitality industry. The course begins with a look at the history and development of the industry. Major topics include travel and tourism, lodging, food and beverage, managed services, gaming and entertainment, meetings, conventions and expositions. Management issues, marketing, human resources and technology are emphasized. Industry trends, ethics, economic impact, social and cultural impact, and political and legal impact are discussed within each topic.