BPA 280 - Special Topics in Business–Organizational Behavior

3 credit hours - Three hours weekly; one term.
Examine the impact of different management practices and leadership styles on worker satisfaction and morale, organizational effectiveness, productivity, and profitability. Study topics to include formal and informal organizations, group dynamics, teamwork, motivation, managing conflict and change, and diversity issues in the workplace. Analyze different types of interpersonal situations and determine appropriate courses of action.