MDA 110 - Professionalism in Health Care

1 credit hours - One hour weekly; one term.
Introduces health profession students to the elements of professionalism including job commitment, accountability, work ethic, attitude and quality of work. Students gain a fundamental understanding of the health care professional’s contributions in the work environment. Teamwork, trustworthiness, communication skills, conflict resolution and customer service in the health care environment are presented. Students prepare a resume, and develop techniques for exploring employment opportunities in health care.

Prerequisite(s): Eligibility for ENG 101 /ENG 101A .

Note: Typically offered OL; fall, spring, and summer terms.

Course Outcomes:

Students will state attributes of professionalism
- As demonstrated by team building, honesty, and integrity in the work environment
- Appearance, such as cleanliness and job-appropriate attire
Students will produce a comprehensive and informative resume
- As demonstrated by comprehensive and professionally formatted cover letter
- As demonstrated by comprehensive inclusion of skill sets and the essential elements for job
  preparedness
Students will identify methods for exploring employment opportunities
- As demonstrated by networking activities
- Portfolio-building (samples of work products/letters of recommendation)
- Job and career fairs/ college resources
Students will demonstrate attributes that project a professional image
- As demonstrated by grooming and cleanliness
- As demonstrated by professional attire
Students will use professional communication
- As demonstrated by use of verbiage and grammar in appropriate context
- As demonstrated by professional written communications (letters/memoranda)
Students will demonstrate a basic understanding of ethical and moral behaviors and
traits in the professional work environment
- As demonstrated by respecting patients and coworkers, maintaining confidentiality, and
  operating within the scope of practice