MDA 115 - Administrative Medical Assisting 1

3 credit hours - Three hours weekly; one term.
Review the professional career responsibilities of and practice the skills performed by administrative medical assistants. Utilize competency-based exercises including simulations of skills used in the administration of the physician’s office and other types of healthcare settings, such as: interpersonal communication activities, records management, patient scheduling and financial transactions.

Corequisite(s): MDA 113 .

Note: Typically offered OL; fall term.

Course Outcomes:

Perform Clerical Functions
- Complete all components for scheduling a patient appointment using simulation software, such as: patient demographics, chief complaint, medical insurance eligibility, and time required related to type of appointment
- Maintain client/patient medical record within guidelines/protocols
Demonstrate bookkeeping procedures
- Prepare a bank deposit including: cash, checks, and money orderes
- Perform accounts payable and accounts receivable accounting functions
Process insurance claims
- Enter insurance codes related to specific procedures and diagnosis using ICD-9-CM and CPT manuals
- Utilize software for insurance eligibile and claim batching for payment
Demonstrate all forms of professional communication
- Use all appropriate methods of verbal communication, such as: closed questioning, opening questioning, leading, and guiding
- Demonstrate professional telephone techniques, such as: stating physician office, name, and clarifying information
- Interact by professional written communicatrion with physicians, vendors, clients, patient and staff with formal guidelines for document preparation
State legal concepts for the medical assistant
- Maintain confidentiality and patient privacy as related to HIPAA, using state and federal guidelines
- Describe the concept of respondeat superior and scope of practice for medical assistants
Perform inventory of office/clinical supplies
- Differentiate between incidental supplies, and capital purchases, such as: pens, paper, and office supplies
- Establish PAR levels for clinical supplies and system for maintaining levels, such as: automated ordering, peak levels for supplies, and specified ordering time frames